Overview

My wife booked us in for a break after a difficult time. it is a top end hotel with a price to match but we were offered a hoist etc if needed! the staff were very attentive and helpful and you can get everywhere including the pool and jacuzzi. I would not recommend a powerchair in the steam room

Transport & Parking

Allocated and well marked spaces with level access everywhere I went. disabled toilets and handles in the changing rooms for the pool and no problem taking my chair into the pool area.

Access

the Keep where we stayed had a great room and a hoist was available if needed. The en-suite wet room was equipped to a high standard and the only problem was the shower seat was slippery, this was solved by them providing an extra bath mat to put on the seat. the main hotel was equipped to the same standard.

Toilets

They all had grab handles in the ones I used in the room and changing area for the pool

Staff

They were all very knowledgeable and helpfull.

Anything else you wish to tell us?

A luxurious hotel for a real treat.