Great, once you get in!
3
3
Date of visit: December 2013
I have experience of challenges around: moving around
Overall Rating
Average
The O2 Brixton Academy is a major music venue in Brixton, South London, with a capacity of almost 5000. Disabled viewing, which should always be pre-booked, is available from a platform on the left side of the stalls area, and each disabled customer booking a space is entitled to take a carer / assistant with them. Some chairs are available, but cannot be guaranteed for companions who are able to stand. The sloping floor of the stalls means there's a good view of the stage. But disabled visitors should be aware that there are steps at the entrance to the venue, which do take some negotiating!
Disabled Access In and Around
Average
The entrance has steps up to it. These can be accessed by wheelchair users by means of a ramp. The ramp, however, is a steep, portable ramp, and wheelchair users will need assistance with it - our perception is that it would be very difficult for powered chairs. If you arrive at the door on the left-hand side of the entrance before doors open, staff should get the ramp out and assist you in. Once inside, the ground level is step-free, with access to box office, bars (there is no lowered counter), toilet and the disabled viewing platform on the left side of the stalls.
Parking & Transport
Average
The venue has no parking of its own. There are two public Blue Badge bays outside the venue. But the best option is to try to park in the streets around the venue, which do allow parking for Blue Badge holders - though we didn't find any dedicated bays.
Accessible Toilets
Good
There is an accessible toilet, with drop-down rails, between the entrance and the disabled viewing platform, close to one of the bars. The door is RADAR key compatible, and there is usually a member of staff on hand to assist, especially at the end of gigs.
Staff
Excellent
On our last visit, the staff were found to be very helpful, and with a good attitude to disability. The disabled viewing platform always has staff in attendance.
Additional Information
Good access, and excellent attitude from staff, once you're inside. It's worth the struggle to get in - though some may find the entrance just too difficult.
