Overview

The RAF Museum houses a wonderful collection, but makes no parking charge concessions for Blue Badge holders and has just one not-very accessible toilet.

Transport & Parking

The carpark is spacious, but there are no concessions for Blue Badge holders, and the venue is too far away from the roads for yellow line parking to be possible.

Access

From a wheelchair user's perspective, the museum is on one level, and most of the exhibits are to be viewed not climbed inside so the experience is not markedly second-class. However, self-propellers and pushers may tire easily as the venue is very large. The shop is relatively accessible too, but expensive. The cafe does not cater for specific dietary requirements, although there is a picnic area for groups.

Toilets

Although the venue is vast, the single 'accessible' toilet was only designed to meet the legal minimum standard and then fails because of the way it has been fitted out. The sliding door does not open the entire width of the doorway, while the side transfer space is impossible to use because a baby change table and grab rails juts into it. There is no first aid room that can be used as a changing space.

Staff

Staff took our access complaints seriously and did their best to make what immediate adjustments they could.

Anything else you wish to tell us?

If you have restricted mobility, wheels are the only way to get round a building this size. If you lack a powered chair or a strong pusher, phone and ask if scooter hire is possible; if not think again.