Overview

Although on the face of it the White Rose Center is disabled friendly, it is not. It provides the bare minimum required under regulations and the food court is designed in such a way it is impossible to use if you are in a wheelchair. There is no enforcement of disabled parking spaces so you need to get there early if you want one. Disabled toilets double as baby changing rooms so cross your legs and hope you do not have to wait too long. It is when you go to the food court that your problems start. Firstly there are only two small lifts. Expect a wait as families with prams have to use them too. When you finally get up there they have walled in seating sections for each outlet. These are far too small and have lots of tables and chairs crammed in. There is no space to get a wheelchair between them. Rarely any spare tables and chairs anyway. If you do manage to get a free one and get everyone to move so you can get to it. There is no space to position your wheelchair. Avoid

Transport & Parking

Good number of spaces are provided but its rare to find one free. No enforcement so it is abused.

Access

The actual shopping center is flat with no stairs (apart from some shops which have an upstairs and no lift) but there are only two lifts to the food court and these are very small so expect a wait. The food court is laid out in such a way it is nearly impossible to get to a seat if you have a wheelchair/scooter/anything larger than a walking stick

Toilets

They have about two or three of these in the shopping center. They have baby changing in too so expect a wait. Although they are clean they are very out dated and need to be replaced.

Staff

Cleaning staff are very friendly and helpful. Shop staff vary by shop

Anything else you wish to tell us?

The food court used to be laid out well with tables spread over a large space. Now everything is hemmed into little walled areas and it is impossible to use.