How to write a great review

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How do I write a disabled access review?

Writing a review might seem tricky at first, so here is a simple step-by-step guide to help you share a clear, honest and helpful review.

Reviews will autosave as you write, so please take as much time as you need or come back to finish your review later. Draft reviews can be found in the My Reviews section of your profile page.

1. Where did you go?
Start by telling us the venue name and when you visited.

2. Add photos, video or audio
Bring your review to life! Upload:
• photos of entrances, ramps, signage, toilets – or even a selfie
• a short video showing how you moved around the venue
• an audio recording of your thoughts

You can also submit an audio or video review on its own – just give the venue a quick rating and pop a short description in the summary field.
Graphic of 5 smiley faces

3. Give the venue a rating
Use our smiley faces to quickly share how your visit made you feel – a simple way to let others know about your overall experience.

Joe, a white man with a shaved head and short brown beard, sits in a green wheelchair with a power attachment. He is wearing a grey jumper, blue jeans and sunglasses looking out to a mountain range.

4. Summarise your experience

Write a summary of your visit and add a short title. This can be your entire review if you like, but if you have more to share, you can add details about things like parking, toilets, signage, staff and more in the next step.

5. Share your access requirements (optional)

Sharing your lived experience builds trust in reviews and helps others decide if a venue might work for them.
You can include your own needs or those of the person you visited with.

At this point, you can submit your review – or continue to add more details in the next step.

6. Add more detailed access information

Our most-read reviews are usually the ones with the most information! Adding extra detail helps others plan with confidence and lets venues know what they are doing well and what they can improve.

You might include:

Access
• whether the venue had step-free access or automatic doors
• space for mobility devices
• clear signage around the venue

Parking and transport
• parking options and availability
• public transport connections nearby

Toilets
• toilet accessibility and cleanliness
• whether a Changing Places toilet was available

Staff and environment
• how helpful and welcoming staff were
• noise levels or sensory environment
• availability of alternative formats like Braille, BSL or Easy Read

7. Submit your review

Remember: your review does not need to be perfect. Trusted access information matters more than grammar or punctuation.

When you are ready, click Submit Review and we will send you an email when your review has been published. Thank you for helping us make the world a little more accessible!

Need help?

We are always here to support you! Reach out at hello@euansguide.com or via our contact page.