Overview

This station is part of the DLR line, with most of the trains passing through travelling to either Stratford or Canary Wharf where you can then board other DLR trains to make use of the other parts of the line. Being a DLR line, it doesn't have a manned entrance like you would normally find at other tube stations. The entrance is at the top of a small bridge over the rail tracks below. The pavements on each side of the entrance do have a slight incline away from the entrance. There is a ticket machine available for those that need one, and it's important to remember to tap in and out at the points marked out. There were two of these in the entryway, one by each lift and staircase to either platform. There are just two platforms here, one for northbound trains in the direction of Stratford and one for southbound towards Canary Wharf. Each platform had a covered section with seating available. There were stairs and lifts down to each platform too. Boarding the DLR carriages is fairly easy. There are some carriages that have wheelchair symbols which show where there is a designated space for wheelchairs to sit if they want to. The trains are level with the platform so for those like myself that use a wheelchair or are unable to manage steps or a large gap, this isn't an issue here. One thing to be aware of is you will need to press the button on or by the doors to open them when boarding or disembarking. These can be a bit high sometimes and can make the process feel harder, but there is always a TfL member of staff on each train if you need assistance. There are also information points on each platform in case you need to speak to a member of staff before or after you board the train. Overall, the station is a good one. The accessibility is good and things are well signposted. The cleanliness of the station could have been slightly better, especially in the lifts, but for the most part it was pretty good. I didn't see anything to suggest that a hearing loop was in operation at this station and I didn't see any other alternative formats available.

Transport & Parking

There isn't any parking for this station and the surrounding roads don't provide many options either. I wouldn't recommend driving to this station. There are two bus stops that stop right by the station. One is right outside and for buses in the other direction it's over the road and a short way up the road. The following buses stop at these stops: 25, 205, 425, N25 and N205.

Access

The entrance to the station is level with the street and there aren't any steps to get in. However, it's at the top of a small bridge over the train tracks, so there is a slight incline on either side of the entrance to get to and from the station. As it's a DLR stop, it's not got a manned entryway and there aren't any barriers to get through like you would with other stations. There is a ticket machine located on the right-hand side of the entrance where you can purchase tickets or top up Oyster cards. As there aren't any barriers, it's important to not forget to tap in and out. There are points for this by each staircase and lift down to each platform. There are stairs and lifts to both platforms at this station. By each lift there was also a map letting you know which direction the trains were going in at each platform. The lifts had tactile buttons but no Braille and didn't appear to having a hearing loop in them. On the platforms, there was tactile paving that marked the edge of the platform. There was seating available on both platforms and a canopy covered most of the platform to protect from bad weather. There is an announcement when a train is approaching letting you know where it's going to. When the train arrives you need to press a button to open the doors, and these can be placed slightly higher than is comfortable for those that are seated or of shorter stature. Boarding the train is completely level, there is no step and a very minimal gap. I had no trouble boarding in my manual wheelchair. There are doors that have wheelchair symbols on them, this marks the part of the carriage that has more open space for a wheelchair to park up while they are travelling.

Toilets

There is no toilet at this station

Staff

Photos