Compact site that has put effort into making it accessible
This review is especially helpful for those who have or use the following: Walking Aid
The mill is a Grade II* listed building with uneven flooring in places but access is possible to most of it via a lift. The site is quite small so there's not that much walking. We visited on one of their Steam Sundays and spent about 3 and half hours here, one and a half of which was lunch and watching Morris dancers they had on. The museum felt busy inside the building because it's not that big and the walkway on the ground floor in the forge and workshop were plenty wide enough for a wheelchair user or someone with a rollator but it can be a bit tightfor other people to pass as well, particularly if peoplehave stopped to look at things. The volunteers were friendly and passonate about the Museum and providing hands on experiences. My Dad tried spinning yarn and a couple of things in the pattern shop with patient volunteers. We arrived at about 10.45pm and I think it got quieter later on, so it might be worth enquiring when the busiest and quietest times are.
Transport & Parking
Basically inaccessible by public transport and it is accessed by country roads although they only get to single track width in a few short places. We asked about accessible parking when we got there and there were accessible spaces where we stopped to ask and the man said we could park there so we did. However, there was parking closer to the entrance includng blue badge spaces right outside the entrance (Ithink that was just for the steam day) which wasn't mentioned. Grass next to where we parked was designated for motor bikes and 2 bikes had been parked on the diagonal lines of our space .
You have to go outside again to access some parts of the building, including the lift from the ground floor but it was accessible. There is limited space to get past the ticket office if anyone is queuing, particularly to access the ramp to the accessible toilet and tea room as they stand right in front of it. There is also a small lip up to the ramp. They also had a BBQ stall on and they had placed it on the level path, forcing people to walk a short distance across grass and down a tiny but slightly steep slope to rejoin the path.
The first toilet you see is the accessible toilet which is also the baby change, the other toilet is hidden away in the tearoom. You don't need a RADAR key for the toilet. The toilet is close to the left wall as you face it and you wouldn't be able to transfer from that side. There is a handrail on the other side (I can't remember whether there was one on the wall or not) and they also provide medical gloves. As mentioned previously there is a small lip to the ramp upto the toilet.
The volunteers were very patient and helpful, however it would have been useful to know about the other parking and they should have stopped the motor bikes parking where they did (the car park was surpervised)
Anything else you wish to tell us?
You have to keep your hand on the button for the lift in order for it to operate and it doesn't tell you which numbers correlate to what, there's just a list naming what is on each floor, in the correct order but it could be made clearer. Also, the website states that this is one person lift but you should be able to get a wheelchair user and another person in there. We managed to get 4 people and a rollator in the lift although note that the weight limit is 63st. One person with a rollator and another using a walking stick didn't find the uneven floors an issue.