Costa Coffee

Arrived at 11.30 this morning 13.2.19 to find a very busy shop indeed arrived with a wheelchair and someone with sight problems. 1. No room to move at all very crowded place. 2.on asking about wheel chair we got asked if we could come back as there was no room. I said okay but I need to use the rest room, what I saw there was a problem highlighted on here already alarm cord in toilets tied up out if reach. Untangled it and took photos. Needles to say we did not go back as it was so full of students we would never have got a seat.

Went in bought drink and meal. Had a wheelchair user with me. 3 Toilets one Disabled toilet out of order. No way can you use the tiny ones with a chair. Also asked for a knife they had none all in the wash. Not enough room to move. Overcrowded tables being put in the middle for more people to come need bigger place.

Very small step on entrance but easily accessible for wheelchair. Shop very flat and disabled toilet easy to navigate too through wide corridor.