Haggerston Park Changing Places Toilet
4
4
Date of visit: July 2025
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Good
This is a very large toilet that’s really well-equipped. It seems to be kept clean and tidy apart from a few odd leaves, which is expected in a park! I did have some trouble getting into the toilet. They’ve added a lot of precautions to prevent misuse of this toilet but it did mean that I struggled to gain access. The door is opened with a keypad which has a four-digit code. You can get this code by filling in a form ahead of time or by asking at the kiosk. Once I’d received the code I found that I still couldn’t get inside. Luckily a passing ranger spotted me and was able to come and unlock the door. It seems it had been manually locked from the outside to prevent misuse. While it had meant that the toilet was in good condition, it did mean that I wouldn’t have been able to get in if that ranger hadn’t been nearby.
Disabled Access In and Around
Excellent
These toilets are located in the middle of the park with flat, paved paths leading up to it. The path from the toilet to the kiosk was slightly uphill so I had to push my manual wheelchair quite hard to make it up the gradient.
Parking & Transport
Average
The closest station is Hoxton Overground Station which is just over 950 metres from the park. There are a number of bus stops located around the edge of the park. The buses that stop at these stops include: 26, 55, 394, N26, N55
Accessible Toilets
Excellent
The toilet was unlocked via a keypad and opened outwards. In the handle on the outside of the door was an LED light which showed red or green to show if the toilet was locked from the inside. The door was quite heavy and was difficult to open. On the inside there was a horizontal grab rail mounted to assist with opening and closing the door from the inside. There was a wall-mounted, height-adjustable bench which had a safety rail on it and a paper roll dispenser that was stocked. The ceiling hoist ran the length of the toilet meaning it could reach every part of it. The toilet had grab rails on either side which could be raised and lowered as well as some static, wall-mounted grab rails. While there would have been space for both sides of the toilet to transfer, there was a lot more space for a left-side transfer. The privacy screen was mounted on one side to the wall by the door. The sink was height-adjustable and had a large basin with a manually operated tap (no automatic sensors). There was a wall-mounted soap dispenser and paper towel dispenser. There was a bench located by the door that provided somewhere to sit but also a place to put bags, coats or equipment. There were two emergency cords at each end of the toilet that were both hanging freely to the floor. A large mirror was mounted to the wall and provided a good view at most heights.
Staff
Excellent
The staff at the kiosk were very helpful and immediately knew where the code for the door was. The ranger who was passing was also really quick to come and assist. I didn’t have to ask for help, he came straight over when he saw me struggling to get in.
