H&M H&M

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H&M

Bullring Shopping Centre, Birmingham, B5 4BF, United Kingdom | 0344 736 9000 | Website
78
16 likes

16

accessible fitting room but it could be improved

3

Visit date:

This review is especially helpful for those who have or use the following: Walking Aid

Overview

We just went to the women's section. There was enough room between the rails and there is an accessible fitting room although it has a low bench rather than a seat fixed to the wall

Transport & Parking

5

At the Bullring so good transport.

Access

3

The shop has level access. I'm not sure if the fitting rooms we went in were women only or mixed because it was just us in there but a male member of staff. The accessible fitting room had a low wobbly bench rather than a seat although it had handrails and an emergency pull cord. There was also no seating in the fitting room for anyone waiting for someone who was trying on clothes.

Toilets

0

Staff

4

The member of staff in the fitting was friendly but when asked if any of the fitting rooms had seats he wasn't sure and had to go and check if the accessible one did or not. Friendly member of staff at till and appropriate numbers of staff on tills, especially considering the fact that it was only 5-10 minutes before closing when we got to the tills.

Anything else you wish to tell us?

The bench in the fitting room needs to be replaced with more sturdy seating and they need seating for those waiting.

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