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Terrifying but fun cable car - just about accessible enough for wheelchairs
Visit date:
This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Mobility Scooter
Overview
https://potesaventura.com/en/fuente-de-cable-car/ Fuente Dé cable car is a classic example of a place that was built in the 1960s without access in mind and they've made a valiant but imperfect attempt to retrofit it for wheelchairs. This means that the ramps to get to and from the cable car can be more scary than the cable car itself, but it's worth persevering in order to get up to the high peaks of the Picos de Europa. I particularly want people to know that there is some degree of wheelchair access to the cable car, because there is absolutely zero information about this on any website, and we had to take a chance on it for our day out in the mountains. You can buy your tickets in advice on the website https://telefericodefuentede.com/tarifas/ or at the lower cable car station on the day. There is a rather baffling queueing system at the cable car station, where people were understandably turning up expecting to be let in the turnstiles at the time on their timed ticket, but were then directed to go to the back of the queue. Everyone seemed to get in eventually, though. To get up to the place where you step onto the cable car, most people use steps, but there are ramped alternatives. The ramps are too steep, really, but one thing I did appreciate was when staff members got out a board which formed a kind of bridge from the platform onto the cable car itself so my wheels didn't get stuck in the gap. I also had priority boarding. The cable car ride itself is quite something, ascending hundreds of metres in just four minutes, with a commentary in Spanish and English. At the top, there's another slope where you'll be wanting someone to give you a push even in an electric scooter or wheelchair, and at the top of this there's level access into a decent cafe with amazing views from its terrace. The weakest part of this experience were the toilets. At the bottom of the cable car there's a separate toilet block where there was a wheelchair loo, but it was out of order, so I was glad I'd brought my walking frame so I could go into one of the regular cubicles. At the top cable car station and cafe there are no wheelchair loos at all. Overall, I did have fun and I was glad there was enough access for me to do this at all, as I've come across plenty of cable cars in other places that could only be reached by steps. But I hope some improvements are made for those who come after me, because it wouldn't take a lot to improve the toilet situation or install wheelchair lifts rather than steep ramps.
Transport & Parking
Fuente Dé is at the top of a steep-sided valley quite a few miles up into the mountains from the coast of northern Spain. We enjoyed the drive, which had ancient villages and churches on the way, but allow plenty of time as the roads are slow. At the top there is some limited parking up by the cable car station and more in an overflow car park lower down. If you need a place in the upper car park, ignore any signs put out at busy times discouraging cars from going up there, and brandish your blue badge at staff. Other than driving, I think there may have been some buses up the valley, but I don't know if they were accessible.
Access
Kind of OK - see my main review
Toilets
Worst thing about the place - see main review
Staff
They were doing their best with the imperfect accessibility - see main review
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