Venue Description

Visit the new Scotch Whisky Experience for a sensational journey! Take a swirling, bubbling barrel ride through a replica distillery as you become part of the whisky making process. Along the way you’ll hear the stories behind this magical craft, with expert tour guides and whisky advisors with you every sip of the way. We’ll help you discover the aromas and flavours that appeal to your palate and lead you to your perfect Single Malt Whisky.

Accessibility

-Non raised front entrance -Lift to all floors -Wheelchair access to all areas of tour including 'Barrel Ride'

Accessibility Guide

Accessibility Guide Link: https://www.scotchwhiskyexperience.co.uk/about-the-site/accessibility

Access Statement

Access Statement Link: https://www.scotchwhiskyexperience.co.uk/about-the-site/accessibility

Awards List

VisitScotland 5-star Visitor Attraction VisitScotland Silver Green Tourism Award VisitScotland 'Taste Our Best' accredited restaurant Tripadvisor Hall of Fame

Toilets

Two accessible toilets, one is located on the lower ground floor, and one on level -2, both are accessed by either stairs or lift. Toilet on the lower ground floor: Accessed via the lift there are no steps Accessed via the stairs there are 18 steps Door to the accessible WC is 800 mm or 31.5 inches wide Clear space to the left side of the WC for a wheelchair, 780 mm or 30.7 inches Height of the WC from floor to seat is 480 mm or 19 inches high Horizontal grab rail located to the left of the WC Alarm cord located to the left of the WC Automatic taps Baby changing facilities

Staff

Staff are currently participating in the disability awareness training offered by VisitScotland. In addition, some of our senior members of staff have received further accessibility training.

COVID Precautions

Last updated: October 2020

The perfect whisky is never rushed and we have put all the measures in place to ensure that you have a fun filled, relaxing and safe experience when you visit with friends and family. Some of the measures which you will see in place are; • Hygiene sanitiser points, symptom-free entry only, screens at till points, visors or face coverings • Cleaning deep pre-opening cleaning, deep daily cleaning, enhanced ongoing cleaning • Distancing reduced capacity, timed entry & some one-way systems to allow physical distancing • Face Coverings please wear a mask in our shop and on our tour • Systems pre booking, contactless payments and e-menus & content to view on your own device • Training Covid inductions and full training for our team and daily update Covid briefing Please see our website for further information and FAQ section.

https://www.scotchwhiskyexperience.co.uk/about-us/news-and-events/news/939-we-are-now-open

Assistance dog facilities

Other assistance dog facilities

We are happy to provide a water bowl for your assistance dog.