York Railway Station

York Station is quite a large station with a number of different train line operators. There are a total of 11 platforms throughout the station and there are footbridges to travel between platforms and lifts that connect to an underpass that connects them too. There are a number of shops and food vendors available in the station. There is also a large ticket office, an Assistance Desk, a first class lounge, a family lounge, and a waiting room. There seemed to be a decent amount of seating around the station as well. I was also impressed with the signage around the station. The information boards that display individual train information had BSL interpretation on every single board which I’ve not seen before. Usually there is only one BSL board that runs through different train information, so it was great that every board with each train had that available. I also noticed that the signage around the station had Braille on lots of it which was also great to see. There was also a tactile map of the station available. This station also has a Changing Places toilet as well as a standard accessible toilet. I had really good experiences travelling in and out of the station. Staff were waiting with boarding ramps when I arrived at the station and they were very attentive, friendly and informative when I returned to travel home.

The short stay car park is the only car park open, at present, in York Train Station. On weekdays, it's pretty busy - anyone can park for a few hours. At weekends, the parking is for those with blue badges only. *This is the situation Nov '25*

Accessibility at York train station is excellent and on the level. The taxi rank is just outside the concourse and car parking is also easily accessed, but is always busy and can be very expensive.