Graphic with Access Survey Logo supported by Motability Scheme
Access is not a luxury; it is a fundamental right. For over a decade, Euan’s Guide has listened to and amplified the voices of disabled people, their families, and carers.
The 2025 Euan’s Guide Access Survey, supported by the Motability Scheme, remains the UK’s largest and most comprehensive look at the access barriers that still exist in our society.
Over 4,400 people shared their experiences in the most recent Access Survey. The data
is clear: while awareness may be growing, the day-to-day reality for many remains one of exclusion and frustration.
- 80% of respondents said a lack of disabled access has directly affected their goals,
plans, or aspirations - 50% do not feel confident visiting new places due to accessibility concerns, and only
13% feel confident - 80% have experienced a disappointing trip or had to change plans because of poor
accessibility
The Accessibility Time Tax
New for the 2025 report is the quantification of the Accessibility Time Tax. The data reveals that accessibility is about more than the physical ramps or accessible toilets - it is also about the time and energy spent researching even the simplest of outings.
- 70% of disabled people spend extra time on tasks that non-disabled people do not
- 53% of respondents spend 1–5 hours every week just making sure their access needs are met
- And a further 12% are spending 6 to 20 hours a week in extra time because of poor access, making sure their access needs are met or due to a lack of support
- 83% say this extra time leads to increased stress or anxiety, and 55% feel excluded or left behind as a result
The Information Gap is a primary driver of the Accessibility Time Tax, with 85% of respondents stating that clear and accurate disabled access information would be the
single most effective way to reduce the time-cost.
Results launch webinar
Watch our team discuss the findings from the 2025 Euan's Guide Access Survey — the UK's largest and longest-running study of its kind, supported by the Motability Scheme.
Over 4,400 disabled people shared their experiences, revealing the hidden 'accessibility time tax' — the extra hours disabled people spend every week navigating poor access information, researching venues, and building contingency plans just to leave the house.
In this session we cover: what the data tells us about information gaps, transport, accessible toilets, and what would make the biggest difference.
2025 Results
- 2025 Access Survey results - PDF
- 2025 Access Survey results - Large Print Word
- 2025 Access Survey results - Easy Read
- 2025 Access Survey results - Audio
Previous results
Looking for previous Access Survey results? previous Access Survey results and publications
Why your voice matters
Every response helps shine a light on what's working well, and where barriers still exist. The feedback influences venues, businesses, and policymakers to take meaningful action and improve access across the UK. Every voice helps shape a more accessible future.
