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Graphic with Access Survey Logo supported by Motability Scheme

The Euan's Guide Access Survey supported by the Motability Scheme is the UK’s largest and longest-running survey on disabled access. The last survey was run in 2024, previous results are available below.

The Euan's Guide Access Survey 2024.

The 2024 Access Survey data reports that 78% of respondents are not confident about visiting new places when thinking about accessibility and 73% of respondents have come across an accessible toilet that they have been unable to use.

A three-decade milestone

This year’s Access Survey responses come in 30 years after the Disability Discrimination Act and its successor, the Equality Act, and yet the results reveal that disabled people still face significant daily accessible barriers, compromising their quality of life and potential.

Widespread failures

The survey results reveal widespread failures in public venues, transport and social inclusion, with many respondents expressing frustration, exhaustion and isolation due to ongoing inaccessibility.

Key findings from the 2024 Euan’s Guide Access Survey

78% of respondents are not confident about visiting new places when thinking about accessibility.
77% of respondents have found a venue’s website to be misleading, confusing or inaccurate when checking before a visit.
70% of respondents are more likely to visit somewhere new if they feel welcomed by staff or the venue seems to care about accessibility.
62% of respondents will avoid going to a venue if it has not shared its disabled access information because they presume it is inaccessible.
57% of respondents feel that disabled people are not fairly represented across the media (TV, advertising, film, books).
77% of respondents have avoided going somewhere because they could not find information about an accessible toilet.
73% of respondents have come across an accessible toilet that they have been unable to use.

The Euan’s Guide Access Survey helps amplify the voices of disabled people and our website was set up to combat the problem of poor or unavailable disabled access information.

Thank you to everyone who has taken part in the Euan’s Guide Access Survey.