Venue Description

Premium department store stocking TVs, electricals and household appliances, sofas,beds,soft furnishings,homewares and fashion for men and kids. Normal opening hours Mon: 9am - 6pm (Bank holidays 10am-5pm) Tues: 9am - 6pm Wed: 9am - 7.30pm Thurs: 9am - 6pm Fri: 9am - 6pm Sat: 9am - 7pm Sun: 11am - 5pm (browsing 10.30am-11am)

Accessibility

Wide access lifts -Available with access to all floors. Help with your shopping -Just ask any of our staff if you need assistance. Shopmobility -Manual or motorised wheelchairs are available in the Victoria Centre (Telephone 0115 915 3888) Accessible fitting rooms -In Fashions, Lingerie and Menswear Collect your purchases at the end of your visit from Customer collections or the Victoria Centre car park red zone. Telephone shopping -Typetalk/Text Direct is available. Please ring 18001 + 0844 693 1750 You can contact our branch in advance of your visit to check availability of service

Accessibility Guide

Accessibility Guide Link: http://johnlewis.scene7.com/is/content/JohnLewis/heretohelp_nottingham_260413pdf

Toilets

Accessible toilets On the First floor next to Children’s shoes and Third floor Menswear

Staff

Hearing loops-Please ask any of our staff for details about mobile hearing loops. Fixed loops are available in Customer services (Second floor) and Customer collections (car park). Sign language -We have some staff with some knowledge of sign language.Please call byTypetalk/Text Direct to check availability so they can meet you.

Assistance dog facilities

Assistance dog exercise facilities

We are a city centre location there is no aera near the store that is suitable