Edinburgh Airport

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by CiaraT29 in

I went through the airport during the pandemic and it was very quiet as I imagined. It was very easy to get around and now that there is a one way system sp...

4.5 Read More

by beemay413 in

I am autistic and have variable mobility needs due to chronic pain. I don't usually use a wheelchair but in airports I've occasionally needed one on return...

0.5 Read More

by UpmoStudent in

Hi there. I am KH. I love all of modes of transport but especially planes. I often look at flight maps on my iPad. One of my favourite things to do in Ed...

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by alancottis08 in

Special Assistance is not Assistance and certainly not Special! They had no record of us requesting assistance despite filling in ABTAs form. BA knew I ne...

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by pegleg in

Was transiting through Edinburgh Airport from Sumbrough (Shetland) to Heathrow, after a weeks photography with a group of Disabled guys. I could not use th...

0.5 Read More

by Naaman60 in

I booked a wheelchair through the airline in advance of travel. I’m on crutches and in a leg brace after surgery. I can’t manage stairs or standing for l...

2.5 Read More

by BWP in

In the spirit of Disabled Access Day and #YouAndSomewhereNew I decided to make a trip out to somewhere I wouldn't normally consider. As a powerchair user my...

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by DJARMBE in

I arrived with a group en route to Albania for the Football via Munich, Vienna to Tirana. I had my sunflower lanyard which instantly recognised and I was a...

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by JoanMarshall in

Appalling service at airport assistance, rude and not enough staff. Only service we got was a wheelchair. My husband had to do everything. This was ok...

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by C_B in

Arrived outside the airport to the drop of point. No signage for disability holding area none of the staff knew where it was. no toliets. For someone w...

3 Read More

by E_A_D in

I used the Neatebox Welcome App and was met by Heather with a chair, who took me to Customer Assistance. Thomas knew about my needs through Welcome and I...

4.5 Read More

by Lesley in

On Wednesday I was abandoned by airport assistance and had to take a later flight. I had hoped my return from Birmingham would be better but it was not to b...

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by Lesley in

Last night I was booked on the 18. 50 flight to Birmingham. I had arranged wheelchair assistance including the ambulift but when the flight came in the assis...

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by RoseRodent in

Edinburgh Airport has been striving to improve services to assistance passengers for years, and I think it is beginning to show. Departures: You can go di...

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by Crofter84 in

From parking at the surface carpark to making it to the gate it was pretty easy to get about.

4.5 Read More

by Gordon_Lawtie in

A wheelchair accessible airport with several accessible restaurant and shop. Also has amazing staff.

3.5 Read More

by BWP in

Arrival at the airport was easy as I came by bus from the city centre using the Airlink buses. Straight into the arrivals area to be greeted by clear signs,...

4.5 Read More

by Gillian in

This is a very accessible airport, even with the refurb going on at the moment. It has good transport links and friendly and helpful staff.

4.5 Read More

by Lesley in

The airport itself is fully accessible but on arrival back from Alicante disabled passengers had to wait 30 minutes for the ambulift to get off the plane. T...

1.5 Read More

by Louise in

Very helpful staff but was told they were meant to leave me at the baggage carousel. In fact I was taken to the taxi rank.

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by DavidJMOrr in

Very good accessible on ground floor of the multi storey car park.

4.5 Read More