The ‘Let’s Talk Toilets’ Report 2017

Graphic showing water pipes and text saying "Toilet talk".

This summer we asked for your opinion of accessible toilets, and the results are here! You told us about the good, the bad and the bewildering situations you have encountered when using public accessible toilets, and we’ve even got thirty of the strangest things found in accessible loos to share with you…

Click the links below to view the results and the ‘Let’s Talk Toilets’ infographic, then please share with your friends! We’d also like to say a massive thank you to everyone who took part in the survey.

Download the results as a PDF >>

Download the results as a Word document >>

Download the ‘Let’s Talk Toilets’ infographic >>

Tags: report, toilets


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First up well done and as many as 44% have reported better loos over the past five years. Hopefully Changing Places campaign has helped brought that about. This reminds me of a campaign we tried at Scope back in 2004. The idea then was to test the 'waters' - so to speak (sorry) - ahead of legislation that was to compel leisure service providers to ensure toilets and other physical features are accessible to disabled customers by 1 October 2004. That legislation was of course the DDA now succeeded by the Equality Act. The charity encouraged disabled people to go on a ‘Big Night Out’ on the eve that the Disability Discrimination Act came into force. Scope asked them to survey whether local leisure facilities measured up to the requirements of the then new law. We used the results of the survey to ‘name and shame’ the worst venues and reward the best with a ‘bog standard’ award. We thought the findings would help us to lobby the Government to ensure the act would be fully enforced. So here we are some 14 years later where your work has shown as many as 14% think toilets are worse and as many as 41% thinking there has been no change :( It is very damning and makes me think politicians don't give a sh*t (pun intended) about disabled people. Andrew