Open to the public
4
4
Date of visit: September 2018
I have experience of challenges around: moving around
Overall Rating
Good
Good but could be better in parking and wheelchair accessibility.
Disabled Access In and Around
Good
It has good disabled access, however, it could do with having wider doorways to make it more accessible for wheelchairs. However, the building is owned by the council so this couldn’t be altered easily. It is all on one level which makes it easy for a person using a wheelchair to get all around the building. The buzzer to access the building is hard to reach for people in wheelchairs and could do with being lowered. If someone is on reception desk then it is easy to get into the building. However, if there is nobody there then it can be hard to get somebody’s attention. The kitchen is fully equipped for wheelchair users and those with other disabilities affecting their mobility. All the tables, including the sink and hob, can be lowered so that anyone can use it.
Parking & Transport
Good
It is close to the town centre so it is easy to get to. There are not enough parking spaces and sometimes you have to park on the main road that can be busy at times.
Accessible Toilets
Average
The accessible bathroom/changing place is good and has an ok layout. However, it would be nice if there was more than one. There is another disabled toilet but it can be a squeeze to fit in a wheelchair and a carer.
Staff
Excellent
The staff are very friendly and are happy to help. Any queries and questions are answered efficiently and by friendly staff.
Additional Information
I would recommend this place to other people however it could be better.
