Sanisettes - over 400 free wheelchair accessible public loos
4
4
Date of visit: June 2017
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
The provision for wheelchair users is basic but adequate, and the fact that there are plenty of sanisettes means that, in the city centre, you are never too far from one.
Disabled Access In and Around
Excellent
Access is by pushing a button and the button is located at a manageable .height for a wheelchair user. The door opens automatically and closes and locks automaticallynonce you are inside. To unlock and open the door once you have finished there are buttons at a sensible height with clear pictograms on them. There is also a red handle with which you can manually open the door if the mechanism isn't working. This too is at a sensible height, thiugh we didn't need to use it and can't comment on how easy it is to operate.
Parking & Transport
0Not applicable
Accessible Toilets
Good
The only reason that SanIsettes get four stars rather than five is that there is is a grab rail only on one side of the toilet. There's plenty of room to side transfer, the loo paper is easily accessible and so is the washbasin.
Staff
0Not applicable
Additional Information
There's an interactive map of the locations of Sanisettes at https://www.paris.fr/services-et-infos-pratiques/environnement-et-espaces-verts/proprete/les-sanisettes-2396#carte-des-sanisettes_4 and the website also gives further details about these loos. There's information and instructions in braille and also audio and the instructions on the outside are in English as well as French. The Sanisettes self-clean and disinfect between uses.
Comments
callassamyanzi
02 Feb 2020
Massive shame that there is only one grab rail. Obviously that means these loos are unusable for a large number of us wheelchair users... Also they’re not meeting their own standards I mention below. Not good enough! I have just trawled through over 35 hotels in Paris claiming to be accessible - speaking with them (luckily I speak French) and or emailing them. There seems to be a culture of only one grab rail...!! This is despite French Standard NF P 99-611 Sanitary Facilities for the Disabled stating and showing 2! If you have any advice on adapted hotels and how to find loos with 2 grab rails I’d be very grateful. Many thanks 😀
callassamyanzi
02 Feb 2020
Massive shame that there is only one grab rail. Obviously that means these loos are unusable for a large number of us wheelchair users... Also they’re not meeting their own standards I mention below. Not good enough! I have just trawled through over 35 hotels in Paris claiming to be accessible - speaking with them (luckily I speak French) and or emailing them. There seems to be a culture of only one grab rail...!! This is despite French Standard NF P 99-611 Sanitary Facilities for the Disabled stating and showing 2! If you have any advice on adapted hotels and how to find loos with 2 grab rails I’d be very grateful. Many thanks 😀


