Nova Centre Swimming Pool
5
5
Date of visit: June 2016
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Brilliant accessible swimming pool
Disabled Access In and Around
Excellent
Centre has recently been renovated so everything is new. Level flooring and all doors easy to get through. Pool is a very long way from reception so could be tricky getting there if you find walking a long way hard. Everywhere seems clean, well lit and signage looked ok. Very big changing room. Toilet with grab rails. Level access shower with a fold down seat and a curtain to pull round. Height adjustable changing bed. All incredibly clean and well lit. The staff said they are getting a mobile hoist and slings for pool hoist soon. Hoist into pool was new and staff were very nice helping us with it. It was similar to a shower chair that went down into the water so we are pleased there will be an option to use slings instead.
Parking & Transport
Excellent
Large car park, fairly flat and plenty of accessible bays
Accessible Toilets
Good
One we saw in changing room was ok, see above
Staff
Excellent
The staff today were lovely, really helpful and friendly. We went a few months ago to ask about access and the man on reception was not very helpful and said there wasn't any!?! So glad we took a chance and went back!
Additional Information
You can get a leisure card for £13 a year that gives you half price swimming.
