Lunch at the Sugar Boat Helensburgh
This review is especially helpful for those who have or use the following: Wheelchair
Overall a most enjoyable experience – Well done Sugar Boat At lunchtime there is a fast lunch menu, set price and a la carte giving plenty of choice. We choose the fixed price menu which offered excellent variety for a good price. Dishes were well presented piping hot and beautifully cooked. The flavours were excellent. For the set lunch I would recommend adding a side order of vegetables. I particularly welcomed the complementary sparkling water. Overall the prices were very reasonable for the quality of the food. We never felt rushed and had a relaxed enjoyable lunch.
Transport & Parking
There public local disabled parking close to the restaurant which you reach by turning left via a lane from Sinclair Street (travelling North) between West Princes St and West King Street. The accessible parking spaces opposite the carpark entrance are closest to Restaurant (approx. 10-15 Yards). There is flat access from carpark to the Sugar Boat.
The Restaurant offers outside Tables and 2 inside areas. The lower level in a Bar area has tables and there is single step which leads to the main Restaurant. There is also STEP FREE access to the Restaurant From the side entrance on the right of building. The accessible entrance has a double door. if second door needed to be opened to accommodate a wider chair assistance would be required to unlatch the top catch. This help volunteered by the member of staff who greeted us in the bar area entrance.
The accessible toilet is located at the back of the restaurant area. This facility has easy access from the restaurant with the door opening outwards . It is a very well equipped facility with plenty of room to turn a wheelchair. It has fixed grab rails at either side of the wash basin and fixed rail on Right hand side and a pull down rail on left of the WC as it faces you ahead. There is ample room on left for transfers from wheelchair. The wash room also provides baby change mat on the left wall. The chrome fitments, attractive tiles and the provision of hand soap and lotion and sleek fitments enhance the experience. There were only 2 things that I would suggest could improve - Firstly the pull emergency chord was wrapped around the grab rail. I suspect this is to prevent accidental use. Perhaps a small eyelet hook to route the chord further from the grab rail. Allowing it to drop to the ground. The personal waste box was discreet and would accommodate most refuse but perhaps larger nappies would necessitate a somewhat bigger repository. However, I think that this addition would require careful thought to prevent encroaching on to necessary wheelchair space.
The staff were extremely helpful, accommodating and friendly and found a suitable wheelchair friendly table in the main restaurant.
Anything else you wish to tell us?
I look forward to visiting again in the future and would recommend it. The restaurant is set within a paved are just a few streets from the Clyde, with the small shops and cafes in close proximity. Unfortunately not all premises offer step free access but there are sufficient to make a trip to Helensburgh enjoyable.