The York Inn

ceda

20 Jun 2016

York inn Exmouth

3

3

Date of visit: June 2016

I have experience of challenges around: moving around

Overall Rating

Average

The access into the pub was very good and was through a separate side entrance. It was easy to move around inside and there were few problems in ordering drinks. Although the pub claims to have a disabled toilet, in practice it did not exist. The staff were generally friendly and helpful. it is a pub which is easy to park outside and I would recommend it to other wheelchair users. However, they should make improvements to the disabled toilet to make it more accessible for users.

Disabled Access In and Around

Good

There are steps through the main door, but there is a separate access for wheelchair users.

Parking & Transport

Good

It was easy to park outside, but it is not on a bus route.

Accessible Toilets

Poor

The toilet was not easily accessible and was not wheelchair friendly. A lot of work needs to be done to bring the disabled toilet up to the required standard.

Staff

Good

The staff were friendly and helpful, but did make too many excuses about the disabled toilet.

Additional Information

I would recommend this pub to others, especially if they improved the toilet facilities.