The Euan's Guide Access Survey

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Access Survey

The Access Survey

The Euan's Guide Access Survey is the UK’s largest and longest-running survey on disabled access, with over 6,500 participants and now being over a decade old.

The 2024 results are available online.

The 2024 Access Survey data reports that 78% of respondents are not confident about visiting new places when thinking about accessibility and 73% of respondents have come across an accessible toilet that they’ve been unable to use.

Three-decade milestone

This year’s Access Survey results mark 30 years since the Disability Discrimination Act and its successor, the Equality Act, and yet the results reveal that disabled people still face significant daily accessible barriers, compromising their quality of life and potential.

Widespread failures

The survey results reveal widespread failures in public venues, transport, and social inclusion, with many respondents expressing frustration, exhaustion, and isolation due to ongoing inaccessibility.

Key Findings from the 2024 Euan’s Guide Access Survey

78% of respondents are not confident about visiting new places when thinking about accessibility
77% of respondents have found a venue’s website to be misleading, confusing or inaccurate when checking before a visit
70% of respondents are more likely to visit somewhere new if they feel welcomed by staff or the venue seems to care about accessibility
62% of respondents will avoid going to a venue if it has not shared its disabled access information because they presume it is inaccessible
57% of respondents feel that disabled people are not fairly represented across the media (TV, advertising, film, books)
77% of respondents have avoided going somewhere because they couldn’t find information about an accessible toilet
73% of respondents have come across an accessible toilet that they’ve been unable to use

The Euan’s Guide Access Survey helps amplify the voices of disabled people, and our website was set up to combat the problem of poor or unavailable disabled access information.

Thank you to everyone who took part in the 2024 Euan’s Guide Access Survey.