Good Location
4
4
Date of visit: January 2016
I have experience of challenges around: seeing
Overall Rating
Good
The hotel is in the Grassmarket area of the city. It wasn’t too far from the railway station being around ten minutes by taxi.
Disabled Access In and Around
Good
Access in and around the building The large glass front entrance was easy to find and once in there are steps to go up to the reception area. This is on a mezzanine level and you either go back to street level for the bar and restaurant or up a level to the lifts that go to the bedrooms. There are two large lifts and these are bright and well signposted. Access in the accessible bedrooms and bathrooms The accessible bedroom was large and brightly lit. There was space for some seating and a coffee table. Getting to the room was easy as the lifts were large and well indicated. I loved the enormous signs that showed what floor you were on when you got out of the lift. Access in the dining area Breakfast is served in one of the rooms upstairs. It has glass windows all the way along one wall giving some fantastic views out toward the castle. Access to other facilities The hotel has a bar and restaurant area on the street level. This was easy to find and staff are able to provide menus in large print and braille with advanced notice of your stay.
Parking & Transport
Excellent
It was easy to get a taxi to the hotel and there are plenty of taxis in the rank opposite the main entrance. The tour buses also come along the street and these are recognisable by their bright colours. You can get a ticket that lasts all day and you hop on and off as you want. You can get a day ticket for the local Lothian Buses as another means of getting around; these cover the trams as well.
Staff
Good
All the staff I met were helpful and friendly. I would encourage people to contact the hotel prior to booking as they were very willing to help where they could. They can also tell you more about what’s available.
Additional Information
It’s a great hotel with a good location if you want to explore Edinburgh.
