Chance & Counters

reimi

06 Aug 2021

Good Boardgame Cafe

4

4

Date of visit: August 2021

I have experience of challenges around: moving around and understanding.

Overall Rating

Good

Board game cafe with wide range of games. Small food menu with lots of vegan option. Good non-alcoholic drink options as well as interesting alcohol. Physically accessible. Great floor to roll on. Spacious. Staff very helpful. Noisy even after turning music down. Non-gendered toilets.

Disabled Access In and Around

Excellent

All on one floor. Smooth surface. Spacious. Shape of the room seems to amplify noise. Staff turned music down when asked but noise was still fairly overwhelming.

Parking & Transport

Good

Wheelchair accessible buses stop nearby. Roads leading to Custard Factory are uneven and often cluttered but within the complex they’re easy to roll on.

Accessible Toilets

Average

One room of nongendered toilets including one disabled cubicle. Main door to this area not large - potentially a challenge to open it. Red cord too short. Cubicle a bit small to manoeuvre in.

Staff

Excellent

Really helpful and inclusive. Non judgemental of neurodiverse behaviour. Table service - system of raising a sign on the table to gain their attention was really smooth to use. Quick to get service. Informative staff. Friendly and welcoming.

Additional Information

Spacious and airy - could have more windows open. Lots of hand gel available. Staff always wore masks.