Brilliant food but poor access
2.5
2.5
Date of visit: August 2018
I have experience of challenges around: moving around
Overall Rating
Average
As the title says, the food is brilliant - there is Indian food, Chinese food, Japanese food, American food and many, many other foods from different countries, however, in my opinion, the wheelchair access and disabled access, in general, is terrible. The access to the restaurant is step free and smooth floors all the way to the restaurant entrance. I had to wait in a queue to be seated and when we got to the front of the queue a member of staff said to my stepdad "can he get out of his chair?". Now, it annoys me when people talk to the "carer" and not the person just because they use a wheelchair or a scooter, but besides that what would have happened if I said "no"? Luckily for me, I could get out my mobility scooter so my stepdad said "yes he can, why?" and the member of staff said "Oh its just because he might have some trouble moving around the restaurant in his chair" so I parked my scooter near the toilets and my stepdad helped me to walk around the restraunt.
Disabled Access In and Around
Bad
There was no access.
Parking & Transport
Good
The restaurant is part of the Union Square shopping centre so we parked at the shopping centers car park.
Accessible Toilets
0I don't know if there was a disabled toilet.
Staff
Poor
Not very good to be honest.
Additional Information
I hate writing negative reviews but I also can't lie, I wouldn't recommend it.
