What a lovely surprise ..
4.5
4.5
Date of visit: February 2017
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
If you are worried about access to this widely established chain restaurant please don't be. My father is wheelchair bound currently which meant we required help and proper disability access to it. The staff couldn't have been better with us assuring us in advance that they had a ramp into the restaurant (albeit a mobile ramp). They helped us out of the taxi and had the ramp awaiting. They could not have been more helpful and indeed respectful. In terms of the food - I'd recommend the steal frites (although I'm pretty sure most guys would go for that anyway). Being thin it's easy to over cook the steak but it was both tender, juicy and served with confidence which was most enjoyable. They have a good selection of food, drinks and access to disabled toilet all of which are very important for disabled people. Although this is a chain and could be discounted very quickly we enjoyed our dinner very much and the staff were very efficient. WELL DONE COTE !!
Disabled Access In and Around
Excellent
Excellent access and they are keen to help
Parking & Transport
Good
Being in Frederic Street it's Edinburgh city centre so I'd recommend taking a taxi ..
Accessible Toilets
Excellent
Dissabled toilet is accessed via a lift to the basement
Staff
Excellent
Very attentive, professional and efficient.
Additional Information
Most enjoyable and relaxing which is tricky when you're still getting used to a recent disability.
