Brilliant example of staff attitude solving lack of physical access
3
3
Date of visit: September 2021
I have experience of challenges around: moving around
Overall Rating
Average
Fishonado's is a sea-front fish and chip shop offering take away and eat in services. Step free seating area with lovely views of the sea front. Helpful staff that assist and make your visit pleasurable.
Disabled Access In and Around
Poor
There is a lovely outside courtyard which over looks the sea front, with free standing tables and chairs. There are three deep steps up to the counter. There is a hand rail in the middle but in the photo it is obscured by the large pot plant. I walk with a crutch and I felt the steps were too big for me to access comfortably/ safely.
Parking & Transport
Excellent
Torquay Train Station is a 10 minutes walk away and buses stop close by along the sea front.
Accessible Toilets
0They don't have one
Staff
Excellent
Really helpful. When I called out and explained I couldn't manage the steps to order, they brought over the menu and I ordered from my table. I had to pay by cash doing it this way. Service was great and welcoming.
Additional Information
The food was delicious. This was the second time I ate there, previously I had been with a friend who went up to order for both of us. It's really nice and relaxing, very enjoyable eating your dinner there. It's also one of the closest restaurant to the Premier Inn where I was staying so very convenient. If you want a traditional seaside meal and lovely views this is perfect.
