Overview

Very disappointed on a visit 'home' at the distances expected to walk from disabled 'drop off' car spaces & the uncaring attitude of the security staff at passport control.

Transport & Parking

I found this description a joke, as although there were many drop off spaces, you were nowhere near the entrance of the airport. Would have been easier to come in a taxi as it appeared they could get much nearer. All that walking with a stick and a suitcase on wheels (and as usual it was raining ++)

Access

Once you finally found the entrance access was relatively easy.

Toilets

Lots of toilets , disabled or otherwise.

Staff

Check-in staff (fly-be) were lovely & allowed me to check in my bag early so I didn't need to trundle it around airport for another hour. Security staff Were NOT accommodating, as wouldn't allow me to fast track as most other airports do (so I don't need to snake in line for ages) ....happy to be searched and stick to be scanned, but they were having none of it. First time I've had a problem at any airport, even though I don't ask for assistance as I'm a stick user. Next time I fly from Glasgow I will & give them more work than is necessary and ask for this service.

Anything else you wish to tell us?

After security in departure lounges hardly any seating & the eventual announcement of my departure gate entailed a very long walk as renovations were taking place. Hope moving pavements are being put in place, and security staff can be a little more accommodating in their attitude.