Her Majesty's Theatre

Haymarket, London, SW1Y 4QL, United Kingdom | 08444 124648 | Website

Phantom of the Opera: Her Majesty's Theatre.

4.5

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair

Overview

Upon arriving at the theatre we saw that the box office was accessible for purchasing tickets. However, we had pre-booked so just showed our tickets to a member of staff outside. He immediately stopped his conversation with a colleague to take us on the accessible route into the stalls. This route was entirely level, without any sharp turns to navigate. I passed an accessible toilet on the way in but didn’t use it. There is a wheelchair spot at the back of the stalls, or alternatively you can go down the central ramp to a closer seat, transfer to a theatre seat, & the wheelchair is securely stored elsewhere. I transferred to a seat close enough to feel the heat of the pyrotechnics!

Transport & Parking

3

There were buses, taxi ranks, & accessible tube stations in the area.

Access

4.5

Toilets

0

Staff

5

Staff were prompt, kind, reassuring, & friendly at all times.

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