Very accessible, for a small 14th century building
4
4
Date of visit: October 2019
I have experience of challenges around: a hidden impairment, hearing, moving around, speaking or communicating and understanding.
Overall Rating
Good
A group of disabled people and carers went. There's ramped access to the front door and a central lift gives easy access to each floor and room. The exhibits are accessible with large print and hearing loops which mostly worked.
Disabled Access In and Around
Excellent
Loops throughout, though I've fed back not all work 100%. Signage clear and everything viewable No steps. Ramp to front door and down into one room. Subtitles on the film Seats throughout States they will arrange BSL interpretation given notice
Parking & Transport
Bad
There's no parking, disabled or otherwise. We got dropped off at the front door.
Accessible Toilets
Bad
There aren't any. But many in the local town.
Staff
Good
Two staff: one shop and entrance steward, one volunteer in the library. Volunteer did brass rubbings with people with learning difficulties, was very good. Shop steward was okay. Said he believed there are induction loops on displays but said he didn't know frequency details... Carers were free. Others not so.
