Overview

The Hilton Grosvenor is a large hotel in the West End of the city and is close to Haymarket. It’s a great location for trains, buses and trams.

Transport & Parking

For me, as a visually impaired person, public transport is important. The hotel is a short distance from the railway station at Haymarket; as well as the tram stop and bus interchange. Taxis can drop off and pick up at the front door.

Access

Access in and around the building: The hotel has steps up to the front door. Once inside you are in the reception area. The corridors were wide and will lit. Access in the accessible bedrooms and bathrooms: The accessible bedroom was spacious and well lit. The layout easy to move around and the surroundings comfortable. Access in the dining area: The dining room was large and the tables and chairs well laid out. Help is on hand to show you to a table. Access to other facilities: The bar and lounge areas are on the main corridor from the reception area. Easy to find and staff are very helpful.

Toilets

There is an accessible toilet near to the reception area.

Staff

Staff that I met and spoke to were very helpful, knowledgeable and friendly.

Anything else you wish to tell us?

The hotel is well placed for public transport, the staff were helpful and the rooms well appointed. With accommodation on the ground floor it was easy to get around.

Photos