once again, good access to the shopping centre but dreadful access to the shops
1
1
Date of visit: June 2018
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Bad
Lifts from the car park. Disabled parking available in the multi-storey attached to the shopping centre, but expensive and no extra time given to blue badges. Flat level access around centre, but most shops inaccessible with a wheelchair due to the amount of display stands crammed into them. BE WARNED: you only have 10 minutes from paying for your car parking at the meters in the centre to get out of the car park.
Disabled Access In and Around
Bad
lifts to centre. Good access around centre but virtually impossible to easily access most of the shops.
Parking & Transport
Bad
Expensive. Signage to get to it can be a bit confusing. Often blue badge bays used by parent and toddlers when their spaces are full. No extra time allowed for blue badge holders. You only have 10 minutes to get from the pay station in the shopping centre to the exit of the car park or the automatic barrier won't let you out. Not easy to do when you have to dismantle a wheelchair, stow it away, get your shopping in and wait for the lift to get down to the car park.
Accessible Toilets
0didn't use it
Staff
0didn't meet any.
