KFC on South Charlotte St
3
3
Date of visit: August 2020
I have experience of challenges around: moving around
Overall Rating
Average
This is a relatively new location of the chain and the inside is quite cramped but has a decent accessible toilet.
Disabled Access In and Around
Average
The door was open when I arrived as it was a hot day. I am unsure if this stays open during colder weather / if there was an accessible door panel. I believe that there is a seating area on another floor but this is not accessible. The waiting area can get quite cramped and there is limited seating on the main floor.
Parking & Transport
Average
I don’t know about parking but as S Charlotte Street is just off Princes St there are many many bus options and stops to get off at and the paths are level to the shop.
Accessible Toilets
Good
RADAR key entry. The sign says for customers only but if you need and explain why then they are fine with letting you in. The red cord was hanging to the floor and there is enough room for a powerchair and companion too. There are handrails around the toilet. To get to the toilet you have to go close to the till and turn left as there is seating blocking the space that a wheelchair user would need to get by.
Additional Information
Some seating areas were cordoned off/spaced out to maintain social distancing. You are meant to wear a mask unless you are exempt. There are screens at the till to protect staff and most I saw were wearing gloves and masks.
