McDiarmid Park

stevejan

10 Sep 2017

Above average facilities

4

4

Date of visit: September 2017

I have experience of challenges around: moving around

Overall Rating

Good

For once a football ground with a good view of the pitch for wheelchair supporters and staff who went out of their way to arrange car parking and resolve on the day issues.

Disabled Access In and Around

Excellent

External signage to wheelchair area in away stand not obvious but this wasn't an issue on our visit the stewards told us which 'turnstile' to go by (there was a door next to the turnstile for disabled access). No lift or stairs to negotiate as the stadium is on a slope so going in at ground level meant straight through to viewing area which was effectively about 10 rows above pitch level.

Parking & Transport

Excellent

We travelled by car. As away supporters our home club could not provide us with a car parking space. I phoned St Johnstone very late (the day before the match) and they made huge efforts to magic a space for us in their fully booked car park. When we arrived later than planned due to traffic the steward recognised that it would be a tricky journey from our allocated space and directed us to a much handier space.

Accessible Toilets

Excellent

You passed the loo on the way to our seats. It was clearly signposted, clean, spacious with grab rails and for once at a football stadium hot water. The automatic soap dispenser was a bonus!

Staff

Excellent

Beverley was incredible. She went out of her way to get our car parking organised. There was a bit of a problem on the day around seating for personal assistants as the away wheelchair spaces were full and some of the wheelchair bays had been given to PAs to use. Beverley came round in person to arrange a temporary solution and promised to arrange a contingency plan so this situation didn't happen in future.

Additional Information

It was a pleasure to go to a ground where wheelchair access was easy and for once there was a good view of the game. Only downside was the lack of space for PAs right next to wheelchair spaces (and if you need a PA you need them beside you) and the fact that although we were given a ticket for a specific bay number the stewards allocated them on a first come basis! But on the day of our visit this seemed to have happened to many other able bodied away ticket holders too for some reason.