Mountainhall Treatment Centre Mountainhall Treatment Centre

COVID information has been updated. Please view reviews and venue details below.

Are you an owner of this venue? Improve its listing today and attract more visitors.

Mountainhall Treatment Centre

Bankend Road, Dumfries, DG1 4AP, United Kingdom | +44 1387 244232
45
17 likes

17

Ambassador
COVID Confident Review

Day out to the eye clinic

4.5

2 likes

Visit date:

This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Powerchair

Overview

First Visit to eye clinic since COVID, less busy and felt safe. Plenty of safety measures in place, formerly was the main hospital, so reasonably accessible .There is an accessible café on site as well

Transport & Parking

5

I travelled by wheelchair taxi, but plenty of dedicated accessible parking near the main entrance. There is a regular public bus service to the treatment centre , with a dedicated bus stop within the grounds

Access

5

Main Entrance has a Large revolving door which can be slowed down and stopped for disabled access using dedicated button All floors accessible by lift One way system in place with COVID restrictions on stairwells, clearly signposted Plenty of seating in foyer to rest, some areas are quite a walk for those with walking difficulties, but if you ask at the desk in the foyer, they will summon a volunteer to help you with a chair, and plenty of chairs available in the foyer, if you have someone to help you. Good signage, plenty regarding COVID safety measures, signage is much improved from when it was the main hospital Main sign includes information regarding where disabled toilets are allocated

Toilets

4

Was advised in the eye clinic not to use the accessible toilet in outpatients as there was not room for a wheelchair! There is an accessible toilet off the main foyer, plenty of room etc. Only fault I would point out is that the toilet has only one grab rail at the side, and I need 2 to push myself up. There was one against the wall which wasn’t much good

Staff

5

Fantastic, friendly and welcoming, made me feel safe

Anything else you wish to tell us?

The eye clinic, used to always be chocabloc, but with the new safety measures, it was actually a quicker and less stressful visit. Screens in place, wearing of masks ,one way systems in place, & limited amount of patients in clinic at one time. Would have expected to see more hand sanitising stations, they were there, but given the size of the place would have expected to see more

Photos

Main entrance Main entrance Revolving door Accessible loo ground floor Waiting area outpatients Waiting area outpatients Signage Signage

Visited this
venue before?

Write Your Review

We've had 1 review for Mountainhall Treatment Centre

1 4

Comments

You have to be signed in to leave a comment.

Back to Reviews