Excellent service
4
4
Date of visit: January 2015
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
First time visit. Slight lip at the door. Very friendly and helpful service. Accessible toilet of quite a reasonable standard - very clean and bright. However, the pathway to the toilet is rather narrow because of the tables. Discussed with manager and ws told that if 'phoned in advance regarding a wheelchair being used would arrange to move tables ahead of time.
Disabled Access In and Around
Average
very slight lip at the door and although there was a wheelchair user in the tea room when I visited, it would prove difficult to get to the toilet or to tables further away from the door
Parking & Transport
Good
Three accessible parking bays close by, (70 yards) as well as a disabled drop-off point 50 yards away
Accessible Toilets
Average
Quite reasonable accessible toilet, I have seen a lot worse. Clean and bright but need to widen gap to allow wheelchairs to access toilet.
Staff
Excellent
Very helpful indeed and suggested solutions when I mentioned to gap was too narrow for a wheelchair user to access the toilet.
Additional Information
Generally a really nice place to visit but if using a wheelchair may benefit to give them a call before visiting
