No access for wheelchair users
0
0
Date of visit: July 2015
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet
Overall Rating
Bad
There are two steps up into the shop and the staff told me they have no ramp. I was not able to get into the shop.
Disabled Access In and Around
0Two steps into the shop. I asked for a ramp. "Sorry, we don't have a ramp." I queried this, and the member of staff said they would be getting a ramp soon. I asked how soon. "In a week." As I always hear the words "in a week" whenever I ask anyone anywhere when a promised ramp will be arriving, I remain sceptical about this claim.
Parking & Transport
Good
Shoreditch High St Overground station is very nearby and is completely step-free :-) and several bus routes run past this branch of Prêt.
Accessible Toilets
0I did not get into the shop. So I don't know.
Staff
Bad
To their credit, the staff did offer me a coffee on the house, but as this branch has no outdoor seating I declined. One stair gained for this, four stars lost for not bothering to obtain a ramp.
Additional Information
If anyone visits this branch after 8th July 2015, and there is no ramp available, remind the staff of their promise made on 1st July!
