Turning shopping into an experience!
4.5
4.5
Date of visit: July 2014
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
One of the flag ship stores on Oxford Street, Selfridge's was surprisingly accessible to me as a powerchair user.
Disabled Access In and Around
Excellent
We entered the main door which was a little tricky but we did get some help from staff the second time we used it. I'm sure there may be easier entrances in other parts of the store. Once inside the surfaces are smooth and easy to negotiate as a wheelchair user. We took the nearby lift, which was beautifully decorated, down to the technology department. The lift was spacious and the signage inside explaining the different floors was really good. Getting around the departments was good as unlike many stores there was plenty of room between the displays.
Parking & Transport
0The store is located on Oxford Street and is on one of the busiest streets in the capital. There are plenty of buses passing along the road and these are accessible. There's a tube station nearby.
Accessible Toilets
0Not needing the toilet during this visit I cannot comment. I am are that there are several accessible loos in the store.
Staff
Excellent
Staff were very helpful and offered assistance with browsing and answering questions as I pursued my shopping adventure.
Additional Information
A fantastic store to visit. Loads of departments and well laid out so you can see everything. I would have stayed longer but for the need to catch a train. Will certainly make a follow up visit.


