Coffee shop
4
4
Date of visit: July 2019
I have experience of challenges around: moving around
Overall Rating
Good
Very wheelchair accessible coffee shop! I visited Simpsons garden centre coffee shop at about 10 in the morning so it was understandably busy for that time. A lot of the tabes was already taken but I managed to find a table at the back of the coffee shop, a member of staff then came and helped move a chair for me so I could take my mobility scooter closer to the table. A great selection of biscuits is available - including a blueberry and lemon sponge (my favourite).
Disabled Access In and Around
Good
You enter the garden centre by going through a automatic door and then it is smooth flooring all the way to the coffee shop, there are a few signs to tell you where the coffee shop is. Access within the coffee shop is pretty good and convenient, however I would say that the tables were tightly squeezed together so there isn't much room for manoeuvre, I would also say the serving counter was a bit high and some of those in wheelchairs may struggle to get served.
Parking & Transport
Good
We drove to the coffee shop and it was relatively easy to get to. There were 15 disabled car parking spaces and evrey single car parking space had the proper room to get my mobility scooter out of the car so I was very pleased.
Accessible Toilets
Good
The toilets are outside of the coffee shop. When you enter the garden centre, there is signs telling you where the disabled toilets are, once inside the toilet I felt that it had everything that I needed.
Staff
Excellent
When we entered the coffee shop and I went to find us a table, I was about to transfer myself onto a chair but a member of staff moved the chair so I could take my scooter nearer the table.
