Step-free access, but not the best.
3
3
Date of visit: February 2014
I have experience of challenges around: moving around
Overall Rating
Average
Generally not bad. Most central shops here have a step at the entrance, but Specsavers staff have tried to improve access. Staff are very helpful.
Disabled Access In and Around
Average
There is a high step at the front doors. To get access for wheelchairs and scooters, there is a bell near the door. A member of staff then brings out a ramp. Once inside everything is on the ground floor and most of the equipment can be moved to a suitable position. However, sitting outside in the winter waiting for someone to respond to the bell can be unpleasant. Once inside there is enough space to manoeuvre.
Parking & Transport
Average
The shop is in a pedestrian area, but near a road. There are some disabled parking spaces nearby, but often full. Public transport stops are fairly near, but probably not close enough for anyone walking with difficulty.
Accessible Toilets
0n/a
Staff
Good
Staff are helpful and all appear to have some training. They check whether you can access equipment and where is the best position for chairs. etc. I usually transfer to a seat, but they ask me first.
Additional Information
A permanent ramp would be an improvement.
