The Deep The Deep

The Deep

Tower Street, Hull, HU9 1TU, United Kingdom | 01482381000 | Website

Venue Description

Visit The Deep, Hull’s award-winning aquarium and enjoy a fun-filled family day. Journey through prehistoric seas, past tropical lagoons, into vast open oceans, down to dark depths, through the Kingdom of ice and into the future. With over 5000 animals, including spectacular sharks and rays, the UK’s only Green sawfish, hundreds of tropical reef fish in the newly refurbished Tropical Lagoon of Light, Loggerhead sea turtles and a colony of Gentoo penguins, there's something to entertain all ages. Join us at Discovery Corner for touchpool sessions, learn about species native to the UK including starfish, sea urchins and crabs. Stop by Endless Oceans where 2.5 million litres of water and 87 tonnes of salt make this home to an array of species. Watch the divers feed the sharks and rays in Endless Oceans (Mon, Weds & Fri, cleaning dive Tues & Thurs), the Lagoon of Light on Saturday and the Amazon Flooded Forest on Sundays in our daily dive shows at 2pm. Don’t miss the penguin feeds at 11:30am and 3:30pm in the chilly Kingdom of Ice and walk through the amazing glass tunnel before riding in the glass lift through the 10m Endless Oceans exhibit. Located in the heart of the City Centre, The Deep is a five minute walk from the stunning Hull Marina, quirky Museums Quarter, shops, bars and restaurants – an ideal day out for the whole family.

Accessibility

The Deep is committed to accessibility for all visitors, we are continually updating and adding to our wide range of tools and information to ensure an accessible family day out. The Deep offers a range of free to hire aids available for all visitors including wheelchairs, electric mobility scooters which can be reserved. We also have a variety of walking aids including rollators. You will be required to return the wheelchair at the end of your visit. Audio, braille and large print guides are available, hearing loops are positioned at till points & mobile hearing loops can be hired.

Accessibility Guide

Accessibility Guide Link: https://www.thedeep.co.uk/plan-your-visit/access-for-all

Access Statement

Access Statement Link: https://www.accessibilityguides.org/content/deep-1

Accessible Performances

Experience The Deep in a more tranquil environment on our Quiet Days held throughout the year. The audio is turned down for those who find the sounds distracting and the lights will are brighter to make information more clear. Audio, Braille and large print guides are also available free of charge at reception. Timetabled BSL signed presentations and shows are held throughout the day! Tranquil Tuesdays Join us on the 1st Tuesday of each month (TERM TIME ONLY) for Tranquil Tuesdays. From 3pm until closing the lights will be brighter and the audio turned down, creating a tranquil environment for our visitors. This event is perfect for those who prefer to visit a quieter and peaceful environment. Everyone is welcome to attend. Normal admission rates apply and there is no need to book.

Awards List

The Deep was a finalist in the Visit England Inclusive Tourism Award 2017 and has been awarded Gold in the National Enjoy England Awards - Access for All category, 2011, and Silver in the Enjoy England Award in the Access for All Category, 2009.

Toilets

The Deep has a Changing Places facility. Providing anyone with additional needs and their carers with additional space and equipment.. The room includes adjustable bench, hoist, adjustable basin and mirror, centrally placed toilet and a portable privacy screen The Changing Places facility is open to any who need it, not just those visiting The Deep and can be found on the Ground Floor near the lifts. It can be accessed using a radar key, which our reception staff can provide if you don't have your own.There are disabled toilets, with emergency call alarms, available at each level of the building. For visitors who require a larger area for changing, a first aid room is available on request. All disabled toilet facilities at The Deep have wide doors which enable wheel chair and mobility scooter uses access to the facility. There are railings around the toilet with lowered sinks with easy turn taps. The Deep caters for all visitors with large disabled and baby change facilities on all floor throughout the building. For more information on access at The Deep visit www.thedeep.co.uk

Staff

Please provide any details of staff skills such as sign language, specific disability equality training, or anything else you feel is relevant. Staff are on hand throughout the building to assist visitors at anytime.

The venue says it has...

  • Audio Described
  • Accessible Format
  • Audio Format
  • Braille
  • Carer Discount
  • Dedicated Seating
  • Disabled Access
  • Easy Read
  • Induction Loop
  • Large Print
  • Disabled Parking
  • Access Statement
  • Online Booking

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User Ratings

Overall

5
Access
5
Parking
5
Toilets
4.1
Staff
4.3