Surprisingly bad floor for a modern buiding
3
3
Date of visit: July 2015
I have experience of challenges around: moving around
Overall Rating
Average
Great show and very helpful staff although the wheelchair spot I was given was right off to the left hand side of the theatre which rather spoiled my view - thankfully I was able to angle my chair slightly which helped but my companion who was in one of their seats could not do this.
Disabled Access In and Around
Poor
I could not read a lot of the signage inside the building as the signs were too high up and I had to crane my neck to try and read them - not easy in a glass building when the sun is setting either! I ended up having to ask to find the toilets. The floor in the main entry area is full of surprisingly steep slopes which make it hard work in a manual chair especially if you need to stop on the slope to queue for something there's a lot of braking and faffing. The slope down the toilets is especially hard to climb back up again as it is on thickly piled carpet, I had to ask for help here.
Parking & Transport
Poor
It's not very easy to get there on public transport from where I live (even though it's not far!) so I took a taxi which was able to stop very close to the entrance.
Accessible Toilets
Good
Very large and clean but there was a bin in the transfer space (hence I knocked a star off). Doesn't have a RADAR lock. They appeared to have one in the gents and one in the ladies.
Staff
Excellent
Very helpful and friendly.
Additional Information
Really wasn't impressed by the sloping of the floors, I have a power assisted manual wheelchair and struggled so I dread to think how others might cope if they are not very strong pushers. I recommend taking a helper, I believe carers can get a free ticket when you book.
