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The Queen's Head

66 Acton Street, London, WC1X 9NB, United Kingdom | 0207 713 5772 | Website
223
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320

An attractive, well-preserved Victorian pub, very poor accessibility

1

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This review is especially helpful for those who have or use the following: Powerchair

Overview

This pub has no ramp to give entry to wheelchair users and no accessible toilet.

Transport & Parking

5

The pub is located just off Gray's Inn Road, very near King's Cross Station, which is step-free to all lines. In addition there are zillions of buses serving the immediate area. So public transport is very favourable for getting to this pub.

Access

1

There is a big step from the pavement to the pathway leading to the front door of the pub. Most wheelchair users will not be able to get up this step. I arrived in my powerchair, which was certainly unable to negotiate the step. The pub has no wheelchair ramp. A friendly barman went off and fetched three planks of wood of various widths, and was able to place them in front of the step to make a series of smaller steps. By this means I was able to get into the pub, but it was a rough and dangerous ride, and I would not ever want to do this again. The pub really must acquire a proper wheelchair ramp.

Toilets

0

There is no accessible toilet.

Staff

4

The staff are wonderfully friendly and keen to be helpful. The very sweet man who fetched the planks of wood for me had worked hard to find a solution to let me in. One star lost because they really should have thought things through better and bought a wheelchair ramp by now, well over twenty years after it became a legal obligation to give access to disabled people.

Anything else you wish to tell us?

The pub is attractively old-fashioned, with many original features, and a vast selection of really interesting beers, including a nearly alcohol-free (0.5%) beer which is very tasty. Live music is performed on Thursdays. It's a lovely place to visit - but is badly let down by very poor accessibility and the lack of a wheelchair-accessible toilet.

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