"Delightful and very welcoming"
1 users agreeVisit Date: November 2017
This visit included a person who uses: Walking Aid, Hearing Aid or Cochlear ImplantOverview
Before I booked to stay at Three Abbey Green I enjoyed a welcoming phone call. I was given the opportunity to ask questions without feeling rushed which I appreciated very much. My father was able to access The Lord Nelson Room on the first floor as the stairs are deep and shallow enough , however this was a little more challenging on the way down due to the side the bannister rail is on and his own arm strength. (I did ask my father if there was anything he would like to alter and he suggested a hand rail on both sides of the stairs - he found going down to breakfast easier.) The Lord Nelson Room has a sitting area that was perfect for resting without feeling as though you are missing out on 'holiday time'. The whole atmosphere of the period room is something often missing from a room that requires ease of use. We were able to join my parents in this room and use being to have a space to just spend time or 'snooze' but still feel we were away was fantastic. Having a fridge in the room meant that medicine that needed to be kept cool could be kept close to hand. Obviously fresh milk on offer was an obvious bonus! The Lord Nelson room also had a walk in shower which I had asked for as essential. Having spoken with member of the family who own Three Abbey Green it is obvious how important the development of the accessibility for all is to them. While we were there we saw the two ground floor rooms and these are certainly what I would choose for my parents next time. The two rooms on the ground floor have the added benefit of a seat in their showers, which again has been made a mental note of for our next trip to Bath. I believe that by request a seat can be available to The Nelson room. I understand that breakfast will be available to be brought to the rooms if going down to the lower ground floor is challenging. This sounds a brilliant idea. I don't know if this would mean my husband and I would miss out on having breakfast with my parents but it will certainly be a way of making Three Abbey Green continue to be a great choice for us as a family in the future. Three Abbey Green is perfect in terms of location to those who move with some caution as it is mostly pedestrian. Being in a courtyard means it is very peaceful despite being in the centre of the town. With the abbey and museums within spitting distance meant that all energies could be used for the best moments. A very nice place to eat was literally across the courtyard with just a few metres of bumpy slabs to negotiate. Bath station took us 5-10 minutes walk with very few roads to cross and all on smooth pavement on one route or through the pedestrian shopping are another.
Anything else you wish to tell us?
I have already recommended Three Abbey Green! I have told a good friend she must go there as I know Bath is on her list of places to visit with her family and I have also given the details to a lady I met when having my hair cut yesterday! She was chatting about wanting to take her elderly mother away somewhere for a shopping trip - perfect!