Central location to satisfy all basic and some not-so-basic needs
Visit date:
This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Powerchair, Hidden Impairment
Overview
Trinity Leeds is a large shopping centre close to the train station with many amenities that make it a good stop when out and about in Leeds city centre, even if you are not looking to shop. There is a nice bright atrium in the middle, lots of food options, a quiet room, a customer service lounge that has a water fountain and mobility aids to borrow and of course: bathrooms! I am going to review the Changing Places toilet separately, so I can add more photos.
Transport & Parking
If you are coming into Leeds by train, Trinity is basically just across the street from the station (and a little to the right). There are several bus stops on Boar Lane (4, 4F, 7, 7A, 7S, 16, 12A, 64, 200, 201, 202, 203, 229, 254, 255, 875, PR1) and a multi-storey car park off New Station Street. Don't expect to find any on-street or free parking, though.
Access
Being a large shopping centre, you need to cover quite long distances to get around and while there is some seating, especially on the upper floor as you head away from the atrium towards customer services, I think there should be more throughout the rest of the centre. If you are in a wheelchair and especially a motorised one, you will have no problems getting around, as the floors are even and smooth. If you don't have your own mobility scooter, you can borrow one from the customer service lounge, but that's already quite the walk! Taking the lift up, it took me a while to find the toilets, since they are on the other side of the open space from the lift and with the sign being sideways, I couldn't see it until I had gone down the wrong way and turned around again. If you are taking the escalator up, though, you will be right at the corridor leading down to the bathrooms. There are two lifts connecting the lower, ground and first floor that are both a decent size, but they don't have any Braille or tactile signage. There are buttons on both sides, a handrail and a mirror on the back wall of the lifts. The quiet room and more disabled toilets are up another floor from the Trinity Kitchen and accessible by a separate lift in that area. Not all entrances are step-free, but there are level entrances with automatic doors on multiple sides.
Toilets
This score is reflecting that there was also a Changing Places toilet, as at least one of the regular disabled bathrooms was a big mess with water, soggy toilet paper and soap all over the floor. The disabled toilets on the first floor are down a long corridor to the left of the cinema. There are two doors to the right leading into the bathroom. They are accessible without a RADAR key. The bathrooms are fairly small. The door opens to the outside. There is no door opener. The handle on the outside is a vertical metal rail, which is quite high up. There is a handrail as well as another vertical metal handle on the back of the door and it locks with a twist lever. There are also two coat hooks on the back of the door. There is a colostomy shelf on the wall opposite the sink. (This is the left wall for the bathroom on the right.) There are a fixed vertical and a horizontal handrail to the right of the toilet that can be lifted and moved out of the way and a fixed horizontal handrail on the wall to the left of the toilet. The flush is a lever. The toilet paper holder is on the wall to the left of the toilet. There is space for a left-side transfer. The red cord is to the left of the toilet and sink. There are vertical handrails on either side of the sink. The sink is a small wall-mounted sink and the tap has a medium-sized lever. There is a wall-mounted soap dispenser above the sink and no mirror. To the right of the sink there is only a hand dryer, no paper towels. There is a bin to the left of the toilet that has no lid. There is no baby change in these bathrooms.
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