Venue Description

Visit Worcestershire County Museum at Hartlebury Castle and discover over 1000 years of history! From costume to caravans, travel to toys there really is something for everyone at Worcestershire County Museum. Learn more about this fascinating county, explore the past through room sets and real historical objects and discover just what life was like for our ancestors. A nature reserve and well stocked gift shop all add up to a great day out.

Accessibility

An external glass lift allows all visitors access to every floor of the museum. The shop and Orchard Picnic Area are both wheelchair accessible. Some of the State Rooms in the Castle are old and have uneven flooring.

Accessibility Guide

Accessibility Guide Link: http://www.worcestershire.gov.uk/museums/info/3/county_museum/13/your_visit_to_the_county_museum

Access Statement

Access Statement Link: County_Museum_Access_Statement_2015.pdf

Accessible Performances

Interactive exhibits, audio interpretation and opportunities to be hands on are provided throughout and where possible have been located at accessible heights.

Toilets

Access to the accessible WC in Reception is via a single leaf door, 76cm wide, which opens outwards and to the left. The toilet seat is 48cm high; it is positioned in one corner so that when sitting on the toilet transfer on and off would be to the user’s left. There is one fixed horizontal grab rail to the left of the toilet and one hinged support rail to the right of the toilet (71cm high when lowered). The sink is 73cm from the floor. It has a lever operated thermostatic mixer tap.

Staff

Information about the staff has not been added for this venue.

Assistance dog facilities

Assistance dog exercise facilities

Assistance dogs are welcome in the Museum and drinking water can be provided, please ask a member of staff. Non-assistance dogs can be walked in the Old Moat Coppice nature reserve (note this area is not recommended for wheelchairs).