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14
Access dreadful
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This review is especially helpful for those who have or use the following: Walking Aid
Overview
A first floor restaurant in a building with a lift to the seond and third floors but where the lift doesn't stop at the first floor (button locked off) with NO toilets on the first floor, never mind a disabled toilet. Website gives no indication of these limitations and staff were unhelpful on our arrival - eventually having struggled with the stair access.
Transport & Parking
Quite a large car park and ramp to door but completely packed with cars close together and on kerbs - possibly being used by attendees to the SECC complex for Take That concert night
Access
There isn't any!
Toilets
Not in restaurant or on floor with restaurant at all. Neareat is on ground floor near bar area.
Staff
Waitinhg staff nice enough but too brisk and rushed off so didn't hear all requests. Greeter was just rude when asked about toilets.
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