99% Accessible, Great staff
This review is especially helpful for those who have or use the following: Wheelchair
This is a great experience and staff go out of their way to ensure that just because you are disabled, you should not miss out. This is mostly flat with ramps. There is one part in the factory that has lift access. There is one small part that is up steps but they have a video you can watch. This is only a small part though. The staff are really amazing and approach you to help, rather than waiting to be asked.
Transport & Parking
There are a good number of disabled parking spaces.
This is mostly flat with slopes. There is a Chuckle Bean ride which has a special disabled access car for use. In the 4-D Theater there is a space for wheelchairs (although you need to get in one of the seats for the full effect). There is one small part of the factory that is only accessible by steps but you do not miss much.
There is one standard disabled toilet and a larger disabled toilet with changing facilities. There is separate baby changing but parents still use the disabled toilet. The larger disabled toilet you need a Radar Key for but the standard one you do not. Halfway through the tour there is also a disabled toilet. There is also a disabled toilet in the outside bit.
I have honestly never been somewhere that staff are so friendly and helpful to disabled people. Not only will they go out of their way to help you but they approach you to help, rather than waiting to be asked
Anything else you wish to tell us?
You have to book a time slot to visit. During school days it is normally only in the afternoon you can get a slot. To be honest though by the afternoon most of the school kids are leaving which makes it a far better experience.